Careers

At United Multichem, we invite you to bring your passion, expertise and experiments and find the way to your success. We provide a healthy workplace environment that can help the employees to meet their potential and let them thrive in an atmosphere of excellence. With a broad mindset of possibilities, select the areas that interest you. Come and explore your talent at United Multichem.

 

Work Culture at United Multichem

The holostik family is the main reason for making Holostik the kind of company it is today.  Hailing from diverse backgrounds and speaking numerous languages, the holostik team is one big family serving clients globally. The company pays special attention to create an atmosphere that cultivates & nurtures respect and care for all. The company emphasizes welfare of all its employees & members of their families.

We have an organizational structure that encourages equitable work culture and promotes professionalism, respect for each other and fosters creativity, innovation, challenges, competitiveness and self-growth. Our offices and infrastructure are designed in a manner which promotes interactions between and across teams. The company makes sure that it recognizes the importance of each and every individual and appreciates their efforts, timely achievements, results etc. We have recognition and rewards programs in place designed to acknowledge the same and reward members that support the organization goals and values.

We care for you; both as an employee and an individual.

fore-runner

BE A FORE-RUNNER

Be in-charge of your tasks and perform well. It is rewarding! You are the boss of your work; make sure you are perfect at it. Doing all your tasks considering it your own will make you love it!

bee-child-1

BE A CHILD

There is always something new to learn. Be curious and get the most from your colleagues. There are many things people will learn from you and many you can learn from them. Learning has no boundaries; it has no extent!

be-yourself

BE YOURSELF

You are special the way you are! Your talent and creativity can take you places. You are here because of your expertise. Give that personal touch to whatever you do! It’s just amazing to be yourself in a world that is constantly trying to change you!

be-winner

BE A WINNER

Whatever you do, at the end of the day, you’ll be a winner. A person with better understanding, greater experience and enhanced knowledge! Every experience good or bad makes you learn something valuable for life!

Departments

Come work at United Multichem!

We look forward to getting to know you!

Open Positions

Customer Service Manager test

JOB BRIEF

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

RESPONSIBILITIES

  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Control resources and utilise assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities

REQUIREMENTS

  • Proven working experience as a customer service manager, retail manager or assistant manager
  • Experience in providing customer service support
  • Excellent knowledge of management methods and techniques
  • Proficiency in English
  • Working knowledge of customer service software, databases and tools
  • Awareness of industry’s latest technology trends and applications
  • Ability to think strategically and to lead
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • BS degree in Business Administration or related field

Customer Service Manager

JOB BRIEF

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

RESPONSIBILITIES

  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Control resources and utilise assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities

REQUIREMENTS

  • Proven working experience as a customer service manager, retail manager or assistant manager
  • Experience in providing customer service support
  • Excellent knowledge of management methods and techniques
  • Proficiency in English
  • Working knowledge of customer service software, databases and tools
  • Awareness of industry’s latest technology trends and applications
  • Ability to think strategically and to lead
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • BS degree in Business Administration or related field

TogglCustomer Service Manager

JOB BRIEF

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

RESPONSIBILITIES

  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Control resources and utilise assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities

REQUIREMENTS

  • Proven working experience as a customer service manager, retail manager or assistant manager
  • Experience in providing customer service support
  • Excellent knowledge of management methods and techniques
  • Proficiency in English
  • Working knowledge of customer service software, databases and tools
  • Awareness of industry’s latest technology trends and applications
  • Ability to think strategically and to lead
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • BS degree in Business Administration or related field
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